Monday, December 30, 2019
Change Management Project Management Is The Application Of...
Change Management Project Management Definition: Change management is the application of processes and tools to manage the people side of change from a current state to a new future state such that the desired results of the change (and expected return on investment) are achieved. * From Proscià ® Definition: Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. * From PMBOKà ® Guide Intent: To ensure that the solution is embraced, adopted and used by employees impacted by the change Intent: To ensure that the solution is designed, developed and delivered effectively Focus: Employees impacted by a project or initiative (those who must adopt and use the change)â⬠¦show more contentâ⬠¦Ã¢â¬ ¢ Project managers: manage the tasks, activities and resources to execute the technical side of the effort â⬠¢ Project team: comprised of subject matter experts and representatives from the organization Table 1 The organization indicated that their ultimate goal of change management effort was to ensure achievement of business goals by improving individual and organizational performance. According to P. Steyn and E. Schmikl (2016) one of the attributes common to successful organizations is to promote learning and growth. This is applied to individual growth that has a direct impact on organizational performance. P10 Transformational leadership emphasises symbolic leader behaviour that transforms team members to pursue organizational goals overShow MoreRelatedThe Orion Shield Case Analysis Essay1629 Words à |à 7 PagesThe Orion Shield Project Case Study Executive Summary Project management is the science of planning, organizing, executing, and managing the resources needed to achieve a specific goal. Effective project managers (PM) strategically facilitate the entire project management process to ensure the projectââ¬â¢s success. To do this the PM must adequately meet the specific requirements (i.e., time, scope, quality, and cost) set forth by the project and its stakeholders. It is theorized that PM must possessRead MoreThe Role of System Analyst1542 Words à |à 7 PagesINTRODUCTION Rapid and revolutionary changes in technology have created an increasingly information-centric global economy and has impacted the nature of system development and the environment in which the system must function. ââ¬Å"The last decade has seen technologies and tools like the World Wide Web and object oriented analysis rapidly change the very nature of system development ââ¬Å" 1. Developments in Information Technologies (IT) have been one of the major underlying forces that have contributedRead MoreName: Vishnu Sukumaran. Clientrfs #Ops Security Clearance.Government807 Words à |à 4 Pages1 249 Mandatory Skills Cross Reference to Resume Analytical and Problem Solving Skills Experience evaluating and assessing client s information and system needs and defining IT and business requirements Role/Title and Company Name Business System Analyst ââ¬â GAORFID Inc ââ¬â 3 months Systems Analyst ââ¬â Tata Consultancy Services Ltd ââ¬â 2 years Project Coordinator (Intern) ââ¬â Ekana Security Inc. ââ¬â 3 months Provide a specific example of how you used the must have skill: Business AnalysisRead More Use of Project Management Software in Business Essay1222 Words à |à 5 PagesUse of Project Management Software in Business Project Management is using the concepts of information technology in businesses to meet the requirements of a particular project. It depends on the process it needs to take to implement a project. The application of knowledge, skills, and tools and techniques is needed (http://www.asp.org/infoglossary/p). There are 3 main phases of project management, they are planning, scheduling and controlling. How the process is implemented is through differentRead MoreSystem Development Program Summary1030 Words à |à 5 Pagesyears of IT/ Application Support experience; At Hydro One in Application Migration Project aimed at migrating 2000 different applications from Windows 7 to Windows 10, at Scotiabank in ATR-Automatic Trade Reporting project (Wealth Management-Capital Market) provided IT support ; at DR Reddyââ¬â¢s Laboratories in Process Improvement projects; prepared Business and technical documents, provide support for Systems and Applications, mapped business processes and supp orted project management functions. PROFESSIONALRead MoreHardware Replacement Project1540 Words à |à 7 PagesReplacement project Hardware replacement project Joey Eubanks IT/205 3/12/2010 The information technology (IT) department is implementing a new customer relationship management (CRM) solution for its corporate offices. The hardware currently in use is out of date and will not support the CRM application. An assessment of scope, time, cost, quality, and risks are five variables to consider when planning replacing a businessââ¬â¢s hardware system. The issues that affect project risk also needRead MoreProject Manager Of United Telecom Limited1356 Words à |à 6 PagesAnish Mishra is an IT Project Manager of United Telecom Limited I have conducted interview with him which I have presented here a â⬠¢ Project management work from the star to the ending of the project work â⬠¢ Successfully initiate, plan, design, execute, control, monitor the project and act as leading agent in completing the project â⬠¢ To find the risk that affects the completion of project and making decision for minimizing it. â⬠¢ Set the expectation of cash flow and cost of the project. b â⬠¢ Evaluate andRead MoreImplementation Of Project Management Methodology981 Words à |à 4 Pages1. Introduction Project management methodology is a combination of sensibly related practices, systems and procedures that decide how best to arrange, create, control and convey a task all through the continuous execution process until effective completion and termination. It is a logically demonstrated, precise and trained way to deal with project design, execution and completion. The purpose of project methodology is to take into consideration controlling the whole management process through powerfulRead MoreUnit 1 : Project Management Concepts904 Words à |à 4 PagesUnit 1: Project Management Concepts 1.) Compare and contrast the three components of the triple constraint. Evaluate the consequences of changes occurring in each component. There are three components, Scope, Time, and Cost. Scope focuses on the work that has to be done. Making changes to the scope increases the costs of the project and also affects the time required to complete the project. Time focuses on the amount of time it will take to complete the project. Again making any changes to the timelineRead MoreAnalysis Of Wembley Stadium Project Management1454 Words à |à 6 PagesA project is a temporary endeavour that creates a unique result. Time, budget, resources, and performance specifications, to meet requirements made by stakeholders, limit a project (Project Management Institute, 2013, pg.3). Project management is the application of tools, techniques, and knowledge to help achieve the three main constraints of scope, cost and time (Project Management Institute, 2013, pg.5). This applies managerial process and gives project managers the opportunity to make a project
Sunday, December 22, 2019
Introduction . The Term Communication Came From Latin Word
INTRODUCTION The term communication came from Latin word Communis which means common . It also means ââ¬Å"to make known. Iceland Foods is a special British food retailer. It has over 880 stores throughout the UK and also some in Europe. Malcolm Walker and another bored, young retailer took a decision to open a shop in 1970. In November 1970 they raised capital of 60$ to pay the rent of the shop in Oswestry, Shropshire and named it Iceland. There were 15 stores by 1975. The company introduced a brand new cold store and head office at Deesidein 1979. By 1995, Iceland had an impressive 25 years of consistent profit growth. By the time of 2001 they expanded their product range and opened 800 stores all over the UK. How Iceland does itsâ⬠¦show more contentâ⬠¦They are used for specific purposes. Like ïÆ'Ë Mail- E-mail is primarily utilised by the employees to communicate among them. It is also the fastest written communication system. Sometimes orders also come by this. Iceland is also an online based company. People can order through the internet, and this process requires mail address. To maintain communication among stores, they use mails. It also helps them to provide fast service. ïÆ'Ë Letter- It is the most official way to communicate. All the official proposals are written in letters. The new contracts are also done in letters. Letters are very important documents of a company. They might have confidential information too. It is the most basic way of written communication among the higher level to lower level managers. ïÆ'Ë Documents- A Company has to make a lot of documents. Such as: Balance sheet, income statement, cost management, shares, names of employees etc. These documents are communication between company and employees or the owners. The strategies for good communication Good communication is one of the most common way to improve an organization. Without this a company cannot go much far. It will suffer in the longrun. Some common strategies for good communications are Figure: Good Communication Process Source: â⬠¢ Clarity of expression: It is the most important thing for every kind of communication. It may become very hard to do work if the expressions are notShow MoreRelatedThe Human Communication System Is Important1435 Words à |à 6 PagesLinguistics is a key factor of communication that is used every day, by essentially every human being. The human communication system is complex and not always easy to learn. There are multiple components, including phonetics, morphology, phonology, syntax, semantics, and pragmatics. Knowledge of all of these components is what helps for humans to produce language. Linguistic competence is defined by The Free Dictionary (2008) as a speakerââ¬â¢s implicit, internalized knowledge of the rules of theirRead MoreForeign Influences on Old English1686 Words à |à 7 Pagestextbook titled Foreign Influences on Old English,â⬠the followings are the terms that came across as interesting and necessary for the understanding of the extent of foreign influence on the old English language: â⬠¢ Continental borrowing: This is the first period of Latin borrowing that happened through the Germanic contact with the Romans before their invasion and settlement in Britain. It is also described as the Latin influence of the Zero period (Baugh Cable, 2001). â⬠¢ Palatal Diphthongization:Read MoreThe Origins Of The English Language1318 Words à |à 6 Pagesorigins of the English language. A. The English Language begins as Old English, which was spoken from the fifth century A.D. until the eleventh century. 1. Old English is also known as Anglo- Saxon. It is named after the Germanic tribes that migrated to the British Isles during the fifth and sixth centuries. a. These Germanic tribes were known as the Angles, Saxons and Jutes who originated from parts of present-day Denmark and Germany. b. According to oxforddictionaries.com, Old English isRead MoreThe Origans of Medical Terminology Essay3156 Words à |à 13 Pageshistory that evolved in great measure from the Latin and Greek languages. ââ¬Å"It is estimated that about three-fourths of our medical terminology is of Greek origin.â⬠(Banay) ââ¬Å"Latin accounts for the majority of root words in the English language.â⬠(Fallon). We find that the ââ¬Å"oldest written sources of western medicine are The Hippocratic writings from the 5th and 4th centuries BC; which covers all aspects of medicine at that time and contain numerous medical terms.â⬠(Wulff) This was the beginning of theRead MoreMedical Terminology Essay1296 Words à |à 6 PagesIn my paper I will be discussing what medical terminology is, where it came from, and how it is applied to medical assistant careers as well as how it is applied to medical administration careers. I will give examples of the importance of medical terminology and specific examples of where medical careers use medical terminology on a day to day basis. I will also give a brief summary and definition of what medical terminology stands for. After reading my paper you should have a good concept of medicalRead MoreEssay Literary Luminaries and English Vocabulary1905 Words à |à 8 Pagesassimilated words and phraseology from Greek, Latin, French, Scandinavian, Hindi, Urdu and American dialects. It did not only assimilate but made everything of its own. Time to time essayists, poets, novelists, philosophers, scientists and thinkers added its treasure with words and phrases. It has discarded, replaced, and modified a large number of words. It is remarkable to note how a dialect became an international language. It has become the language of international communication and businessRead MoreIt s It Of The Problem Essay1868 Words à |à 8 Pagespaper is of current importance, because it deals with the following interesting notions: why there is a language, why people speak in different languages, though the speaker can meet various words from any language in his speech. These words are called borrowings, and the present work will observe how they came into our language. When speakers of different languages interact closely, it is typical for their languages to influence each other. Languages normally develop by gradually accumulating internalRead MoreA nglo Saxon England - Scandinavian Influence3211 Words à |à 13 Pages 4. Vikings in Anglo-Saxon England ââ¬â Scandinavian influence The process of Christianization and Latin influx was interrupted at the end of the eight century (787) when the Vikings (Norwegian and Dane tribes) began their ravages over Anglo-Saxon England, sacking monasteries like Lindisfarne and Jarrow (793-794). By the ninth century, churches and monasteries in Northumbria and Mercia lay in ruins while settlements in all parts of the country had been plundered and northern towns, such as York inRead MoreThe Effect of Language on International Marketing3141 Words à |à 13 PagesIndex * Introduction * Definition of Culture * Significance of Language * The Impact of Language on Communication Decisions * The Impact of Language on Product, Distribution and Pricing Decisions * Examples of Language Blunders Made by International Marketers * Conclusion * Recommendations * References Introduction Marketing in the simplest description attempts to understand customers in terms of what they buy, when they buy, why they buy, how much they buy, where they buy it, and withRead MoreThe Following Three Concepts Describe How the World Has Been Divided According to the Levels of Development. Discuss the Origins and Validity of These Concepts: Third World/South, North (West/First World), Development1524 Words à |à 7 Pages2013 Title: the following three concepts describe how the world has been divided according to the levels of development. Discuss the origins and validity of these concepts. Table of contents 1. Introduction 2. Third world/south and North(West/first world) 3. Development 4. Referencing Introduction In this assignment the three concepts will be discussed, defined according to the levels of the development. Third world will be defined and discussed together with the first world and development
Friday, December 13, 2019
Behavioral Influences on Health Free Essays
It can be argued that various behavioral, psychological, sociocultural and lifestyle factors are related to the various causes of human mortality. Rationally, the root causes of various diseases that cause human death are associated with these factors. Therefore, we can argue on the point of view on how these factors are related to human health and the spread of various diseases that ultimately causes mortality. We will write a custom essay sample on Behavioral Influences on Health or any similar topic only for you Order Now At one level, behavioral human factors can be argued as the characteristic phenomena of behavioral conceptions that may lead to contracting diseases. In this respect, human behavior could be argued in terms the relationship with the peer groups, morality, sexual behavior, attitudes towards oneself, virtues and moral obligations. Various ill-behavioral conceptions and tendencies have been known to act as the root cause of various diseases. For example, peer pressure may result to deviance, alcoholism, smoking and other conceptions (Joseph, 2005) From the implications of these behaviors therefore, various diseases such as diabetes, cancer, and other internal disorders and ailments that are strong causatives of human mortality tend to occur. The strength and the models of a personal behavior can therefore determine the propensity with which he/she can contract certain killer diseases and ailments at the expense of other behavioral patterns. The levels of morality which is shaped by the behavioral models can be a factor towards which killer diseases like HIV-AIDs and other sexually transmitted diseases and ailments that are vulnerable in causing mortality can be transmitted. Psychological factors are the human related factors that shape and determine the standards of ones health. Various studies in health psychology have depicted a close relationship between the cognition, personality, perception, interpersonal relationships and personal emotions towards human health related issues. Various psychological disorders that arise as a result of disruption in the psychological context of a person have been known to cause mortality. The principal researches done on both clinical and health psychology has revealed various diseases that are psychologically related and which are of great impact to human health. The human psychological development is a complex autonomy that is attributed to both the mental and the cognitive personality. Various attributes are of great impact to the psychological provisions of a person that causes disability in the functional layout of ones psychological dispensation. Research studies have shown that the rate of mortality as a result of psychological disorders is increasingly becoming more (Benjamin, 2003) Sociocultural factors refer to the structural factors within the family footage or the society which shapes and determines the contexts of a personââ¬â¢s health. These structural settings dictate the functionality, response and behavior of a person within such a social context. Within the family setting, various health related factors may arise such as level of dietary, physical health, family pressure, and various influences such as the level of education, income, and living standards. Either, various cultural parameters may shape the nature of human health. These include cultural integration, family relations, cultural stereotypes and other factors. The nature of the sociocultural attributes has been of great influence in shaping the contexts of human health and possibilities of contracting diseases that cause death (Ann, 1998) Lifestyles refer to the modalities of personââ¬â¢s way of life. It is determined by various factors such as level of education, family backgrounds, level of income, cultural factors and other. Generally, the nature of a personââ¬â¢s or familiesââ¬â¢ lifestyles may be attributes towards contracting diseases, the ability of seeking medical attention and the vulnerability of achieving control and preventive measures. Consequently, a personââ¬â¢s health is determined preferential by the standards and levels of his/her lifestyles. (James, Simon, 2006) How to cite Behavioral Influences on Health, Papers Behavioral Influences on Health Free Essays It can be argued that various behavioral, psychological, sociocultural and lifestyle factors are related to the various causes of human mortality. Rationally, the root causes of various diseases that cause human death are associated with these factors. Therefore, we can argue on the point of view on how these factors are related to human health and the spread of various diseases that ultimately causes mortality. We will write a custom essay sample on Behavioral Influences on Health or any similar topic only for you Order Now At one level, behavioral human factors can be argued as the characteristic phenomena of behavioral conceptions that may lead to contracting diseases. In this respect, human behavior could be argued in terms the relationship with the peer groups, morality, sexual behavior, attitudes towards oneself, virtues and moral obligations. Various ill-behavioral conceptions and tendencies have been known to act as the root cause of various diseases. For example, peer pressure may result to deviance, alcoholism, smoking and other conceptions (Joseph, 2005) From the implications of these behaviors therefore, various diseases such as diabetes, cancer, and other internal disorders and ailments that are strong causatives of human mortality tend to occur. The strength and the models of a personal behavior can therefore determine the propensity with which he/she can contract certain killer diseases and ailments at the expense of other behavioral patterns. The levels of morality which is shaped by the behavioral models can be a factor towards which killer diseases like HIV-AIDs and other sexually transmitted diseases and ailments that are vulnerable in causing mortality can be transmitted. Psychological factors are the human related factors that shape and determine the standards of ones health. Various studies in health psychology have depicted a close relationship between the cognition, personality, perception, interpersonal relationships and personal emotions towards human health related issues. Various psychological disorders that arise as a result of disruption in the psychological context of a person have been known to cause mortality. The principal researches done on both clinical and health psychology has revealed various diseases that are psychologically related and which are of great impact to human health. The human psychological development is a complex autonomy that is attributed to both the mental and the cognitive personality. Various attributes are of great impact to the psychological provisions of a person that causes disability in the functional layout of ones psychological dispensation. Research studies have shown that the rate of mortality as a result of psychological disorders is increasingly becoming more (Benjamin, 2003) Sociocultural factors refer to the structural factors within the family footage or the society which shapes and determines the contexts of a personââ¬â¢s health. These structural settings dictate the functionality, response and behavior of a person within such a social context. Within the family setting, various health related factors may arise such as level of dietary, physical health, family pressure, and various influences such as the level of education, income, and living standards. Either, various cultural parameters may shape the nature of human health. These include cultural integration, family relations, cultural stereotypes and other factors. The nature of the sociocultural attributes has been of great influence in shaping the contexts of human health and possibilities of contracting diseases that cause death (Ann, 1998) Lifestyles refer to the modalities of personââ¬â¢s way of life. It is determined by various factors such as level of education, family backgrounds, level of income, cultural factors and other. Generally, the nature of a personââ¬â¢s or familiesââ¬â¢ lifestyles may be attributes towards contracting diseases, the ability of seeking medical attention and the vulnerability of achieving control and preventive measures. Consequently, a personââ¬â¢s health is determined preferential by the standards and levels of his/her lifestyles. (James, Simon, 2006) Reference Ann, F. (1998). Human Health and Diseases. New York, Heinemann Benjamin. G. C. (2003) Reducing unhealthy Behaviors: Where do we start? American journal f public health, Vol. 93 James, R Simon, G (2006) What is Human Health. London, Routledge Joseph, k (2005) Social Inequalities towards Human Health, Journal of Pediatrics, How to cite Behavioral Influences on Health, Papers
Thursday, December 5, 2019
Compensation Practices and Employee Attributions â⬠Free Samples
Question: Discuss about the Compensation Practices and Employee Attributions. Answer: Introduction: Telus is a telecommunication company which offers telecom products and services. The company is one of the largest telecommunication companies in Canada with its head office located in Alberta. It has five branches spread across the provinces. In 2001, the company was incorporated and registered as a trademark and its main focus was to pursue opportunities in the operating systems in the telecommunication but in recent years it expanded its line to producing mobile phones. There is high competition among the various brands that produce and sell software and phones. However, Telus has invested in offering high quality products; develop greater human asset and having a customer intimacy model in place which has allowed the company maintains its competitive edge. Dominance in the market has seen the company scale into greater heights regarding financial performance. The market for telecom products is very huge because there is an unstoppable growth of the industry. The operating system technology targets two segments, tier 2 and tier 3 telecom operators. The market for phones is estimated to grow by 70% in the next two years. The number of employees has been increasing since the incorporation of the company in 2001, the majority being male though there has been a need for hiring more women in recent years. The workforce is of different age groups, but the majority are millennials who have the skills and who the company believes are very innovative. These employees have demand for a good compensation package that will motivate them to be productive. The company uses some resources to create output which contribute to its success. They include; People and skills. The software experts are trained on a regular basis for them to be competent in their research and managing the information system. Storage whereby the information system provides a wide storage of data compared to those offered by competitors. Minimal costs are incurred in preparing ,sharing data and injecting secondary data making it easily accessible to users. The information system is supported by over 80% networks across the globe. This has made it to be preffered by users boosting sales. Change Factors As business keeps on changing, the approach to compensation should change as well. There is no flexibility in compensating employees based on position. Establishment of a total reward package that focuses on rewarding skills and performance has been at the top of the human resource department agendas which has to be attained. This will promote employee ownership. In coming up with this package, there are some factors that determine the policy choices in compensation. These factors include; Employees wanting to belong to a particular labor union will affect compensation because the union dictates the minimum compensation package for its employees. They will be forced to give in to the pressure of labor representatives in determining and changing the pay scales. Labor groups lobby together their grievances and concern to address the government to make the government respond quickly to their burning issues. Changes in the economic conditions also affect the reward package of employees. Salaries are different in an economy under depression and when it is booming. In case of a depressed economy supply of labor may increase resulting in low rates. Depression in the economy expose the company to risk of lowering profits, and this is a major concern to the management which requires prompt action. The demand and supply for human resource affect the fixation of compensation packages for employees. When the supply exceeds the demand, a low wage may be fixed, and the vice versa is true. The productivity of labor has risen due to improved technology making it possible for employees to be rewarded through piece rates (Gatewood Barrick, 2015). The proper understanding of the labor market by the company helps in strategy designing when it comes to exploiting new opportunities in the market. The recruitment of the right personnel acts as a boost for the company, and this greatly helps in offering the right product and first class customer care services by the company. Employee turnover rate High employee turnover hurts the company as it will have to incur more costs in finding replacements. In order to reduce the turnover, the company will be forced to set compensation package and benefits which will motivate the employees to continue working towards the success of the company. (Alam Rubel, 2014). High employee turnover means that the company is on the verge of failure in its endeavor to exploit and meet market opportunities in the right manner. This is a factor that may cause changes in the reward system of the company since the company will also want to offer competitive compensation packages in order to maintain its dominance in the market (Asibanjo Heirsmac, 2014). If competitors offer high salaries to its employees, the company has to offer best commissions, benefits, and bonuses to retain the workforce. This factor, however, is not likely to affect the company because the reward package offers employees a benefit and bonuses. Stiff competition from competing firms that offer bumper salaries to their personnel forces the company to remunerate their staff well so as to encourage talent and skills retention. Based on the variables mentioned above, Telus Company adopted compensation strategy based on performance pay for great performance rewards the best performance and not mediocre work. Hence performance is to be evaluated and measured on a regular basis, and a clear appraisal method has been developed for employees to understand the criteria clearly (Lu et al., 2014). Individuals are offered bonuses based on attainment of their goals. In addition, reward is also tied to companys profits where 20% is shared among the workforce. The company offers stock options to employees where they are allowed to purchase company shares for a specific price during a specified duration. This compensation strategy has seen the company maintain its competitive advantage leading in the telecommunications sector. This is because employees get to control their performance and a slight difference in performance is easily identifiable. Compensation analysis: Gupta Shaw (2014) opined that the overarching term compensation is the kind of strategy formed by business experts in order to motivate the employees for getting good performances. Employees while providing services have to face immense challenges in satisfying the needs and demands of the customers. Compensation and benefit is the systematic strategy for motivating employees towards services. Controlling the performance level of employees has major significance. Telus being one of the most recognizable telecommunication brands of Canada has implemented several compensation strategy and policy based on which employees tend to show their best services. Telus in order to run the business effectively has implement performance pay, quality bonus, rewards and recognition and so on. With the rapid progress of globalization the rage of target customers are increasing day by day. As opined by Anitha (2014), employees have to provide services beyond going the shift hour. Therefore, Telus bus iness experts in order to give an effective compensation to the employees have decided to provide performance pay. The performance pay structure implies that after meeting the allocated target employees would get a certain amount of money. As a result, employees by anyhow intends to fulfill the allocated target so that they can achieve performance pay. Moreover, after crossing estimated target the people are able to get additional incentives. In quest of delivering good production employees sometimes forget to maintain quality of services. In order to overcome this kind of issues Telus business experts have decided to implement quality bonus. Based on the quality of productivity the employees are able to achieve quality bonus. Pan (2015) opined that the concept of performance pay, quality bonus is not effective in maintaining work life balance of the employees. As a result, large number of employees has to face immense health issues. In case of avoiding health issues organization like Telus has decided to follow health and safety act at the workplace. By implementing this very specific act, business experts tend to take the responsibility of employees who face any kind of health issue at the workplace. These kinds of compensation facilities enable the employees in availing overtimes and maintaining flexible work hour. Samnani and S ingh (2014) stated that structural behavior is the concept with the help of which employees have to maintain specific organizational structure while being associated with an organization. Structural behavior is constituted with several components including organizational behavior, organizational culture and organizational ethics. Long and Perumal (2014) stated that every business organization is constituted with specific structure. Employees being a part of this organization have to follow this structure in order to maintain discipline. Business experts of Telus tends to maintain effective communication with the employees in order to motivate the employees for maintaining structural behavior. Contextual variables and structural variables: Contextual variables signify a transitory factor that involved the setting in which an interaction occurs. Contextual variable is constituted with several components including task environment, business strategy, organizational size, organizational workforce and technology. Telus has appointed huge number of workforce by giving a flexible work environment so that employees tend to perform well towards the services. On the other hand, organization should follow proper organization structure to give a feasible work environment. Structural variable includes decision making and leadership, control system, communication and information, reward system and job design. Telus tends to follow a specific management hierarchy in order to control the entire process of business in the global market. As per the managerial policy of Telus, business managers follow participative leadership style at the workplace. Participative leadership style enables the employees in sharing their own views and thoughts to the managers. As a result employees get motivation in performing well towards business services (Noe et al., 2014). Managers of Telus on the other hand do not wish to impose their own decision on the employees. As a result, both the managers and the employees can maintain an effective communication with each other. Employees do not show their reluctant attitude in maintaining this rules and regulations. As per the management system of Telus, business experts tend to follow proper business ethics. Employees from various geographical backgrounds and attitudes tend to get equal priority and response (Bal and De Lange 2015). By implementing gender equality act, human resource managers tend to recruit both male and female employees with equal respect and dignity. Large numbers of female employees are holding higher position in Telus. People belonging to various geographical backgrounds and attitudes get a complete comfortable environment within the workplace of Telus due to their flexibility in managerial system. Implementation of diversity management is one of the most effective steps that made the entire management system Telus complicated. Human resource managers primarily focus on the competency and skill of the employees rather than focusing on their cultural backgrounds. Human resource managers are very much effective in recruiting employees from different geographical as well as religious backgrounds (Hameed, Ramzan Zubair, 2014). As a result, the managers have faced se several issues such as communication barrier, psychological barrier and cultural barrier. Due to language problem employees have to face immense challenges in sharing their thoughts and views effectively. As a result, managers have to face difficulties in delivering the services within proper time. Being unable to meet the deadline employees have to face dissatisfaction from customers feedback. However, employees from diverse cultural backgrounds and attitudes have immense psychological barriers while making an effecti ve collective decision (Oladapo, 2014). Due to cultural barrier employees cannot exchange views and thoughts regarding the success of business. However, as per the initiates taken from human resource managers of Telus, employees from different cultural backgrounds are provided effective training and career development program. With the help of an effective career development program, employees have enhanced their communication skill. As a result, managers do not have to face challenges in interacting with the customers effectively. Management system: Management system of Telus is constituted with several factors including quality system, performance management system, policies and procedure, information system, talent management system, change management system, risk management system and so on. Controlling the performance level of employees has major significance. Telus being one of the most recognizable telecommunication brands of Canada has implemented several compensation strategy and policy based on which employees tend to show their best services. Telus in order to run the business effectively has implement performance pay, quality bonus, rewards and recognition and so on. With the rapid progress of globalization the rage of target customers are increasing day by day. Telus business managers do not intend to implement organization policy without communicating with the employees. As per the opinion of Gerhart and Fang (2014), the success of a business organization is entirely dependent on the performance level of employees. Therefore, implementing health and safety act, anti-discrimination act, gender equity act leaves major significance. Therefore, business managers before making organizational strategy tend to communicate with the employees effectively. After making a collective decision the managers tend to implement the policy within workplace. Compensation plan determines what the Pay Mix should be for each sales role. Pay mix in general point of view is the ratio between base salary and pay of incentives at the stipulated target performances. Common practices that leaves a major impact on compensation mix includes competitive pay analysis, industry practices, compensation philosophy, culture and job dimensions. The primary purpose of making a proper compensation mix is to evaluate basic salary of employees, their benefits and incentives (Van De Voorde Beijer, 2015). Employees would like to give their additional effort only when they would get necessary benefits in the form of increment, incentives or bonus. Telus being one of the most recognizable telecommunication companies of Canada has decided to implement two types of compensation plan including monitory and non-monitory. The business managers intend to provide rewards and recognition to the employees while implementing compensation and benefits. By keeping the basic salary fixed the employees are given equivalent rewards like gift coupons or any kind of material aspects. In addition, in order to appreciate the performance level the employees are given a promotion for holding the higher position (Gerhart Fang, 2014). Telus tends to promote the employees as per their performance level rather than showing their experience. On the other hand, monitory benefits come in the form of increment, incentives and bonus. Recommendations and rewards: However, after evaluating the overall strategies of Telus regarding compensation and benefits some of the recommendations can be provided and the recommendations are as follows. Telus should implement some social rewards and recognition policy in order to grab the attention of employees. It has been observed that along with giving immense facilities and benefits the business experts are maintaining rotational shifts. Employees have to follow this particular shift in order to maintain a work balance (Anitha, 2014). Due to this rotational shift, employees are facing immense health issues. In this kind of situation, the rate of employee turnover in Telus is raised enormously. However, it can be recommended that Telus can follow a particular shift for the employees based on which employees would not face challenges in maintaining this particular shift. It has been observed the human resource managers of Telus within the gradual progress of business industry do not give their employees effective training and development session for enhancing their skills and competency level. In this kind of situation, employees sometimes fail to meet customers needs and demands (Pan, 2015). In order to render good performances the business experts should enhance their budget for training and development purposes. As a result, customers would not have to face challenges in receiving their services properly. Reference List: Alam, N., Rubel, A. K. (2014). Impacts of Corporate Social Responsibility on Customer Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance.International journal of productivity and performance management,63(3), 308. Bal, P.M. and De Lange, A.H., 2015. 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EXAMINING THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEES'TURNOVER INTENTION.International Journal of Business and society,15(1), 111. Lu, N., Lin, H., Lu, J., Zhang, G. (2014). A customer churn prediction model in telecom Noe, R. A., Wilk, S. L., Mullen, E. J., Wanek, J. E. (2014). Employee Development: Issues in Construct Definition and Investigation ofAntecedents.Improving Training Effectiveness in WorkOrganizations, ed. JK Ford, SWJ Kozlowski, K. Kraiger, E. Salas, and MS Teachout (Mahwah, NJ: Lawrence Erlbaum, 1997), 153-189. Oladapo, V. (2014). The impact of talent management on retention.Journal of business studies quarterly,5(3), 19. Osibanjo, A. O., Adeniji, A. A., Falola, H. O., Heirsmac, P. T. (2014). Compensation packages: a strategic tool for employees' performance and retention. Leonardo Journal of Sciences, (25), 65-84. Pan, F. C. (2015). Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel.Tourism Management,46, 84-91. Samnani, A. K., Singh, P. (2014). Performance-enhancing compensation practices and employee productivity: The role of workplace bullying.Human Resource Management Review,24(1), 5-16. Satisfaction in Telecom Industry of Bangladesh.ABC Journal Of Advanced Research,3(2), 26-37. Van De Voorde, K., Beijer, S. (2015). The role of employee HR attributions in the relationship between high?performance work systems and employee outcomes.Human Resource Management Journal,25(1), 62-78.
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